About us

🌿 About Us

✨ Our Vision

At BERTISA, we envision a world where natural skincare, cosmetics, and enchanting home fragrances enhance lives. Our mission is to bring comfort, joy, and serenity to every home and individual, blending innovation with a personal touch. We aspire to be the most customer-centric and trusted brand in the UK for handcrafted, ethical, and sustainable self-care and home products.

💖 MELLA’s Story: The Heart of BERTISA

BERTISA was born from MELLA’s passion for crafting unique scents and creating natural, skin-loving products. Starting in her kitchen, Mella handcrafted every wax melt, body butter, room spray, and skincare formula with love. Now, even as we’ve expanded, Mella and her team remain dedicated to pouring their hearts into every creation.

Mella’s commitment to customer care is unmatched; she often personally delivers orders to nearby customers, ensuring a personal touch.

🎯 Our Mission

We are dedicated to offering high-quality, handcrafted skincare, cosmetics, and home fragrance products made with love and natural ingredients. Our products transform your home into a sanctuary and your skincare routine into a moment of self-care. We promise to uphold our roots of personal craftsmanship, ethical production, and sustainable practices.

🌟 How We Help

Choosing BERTISA means embracing Mella’s dedication to quality and passion for natural, sustainable products. Each product is thoughtfully designed to elevate your space, mood, and skin:

  • Handcrafted with Love: Every product is handmade by Mella and her team, ensuring exceptional quality.
  • Personalised Service: We provide expert scent recommendations and custom packaging.
  • Customer First:Your feedback is valued, and we’re here to help every step of the way.

🌱 Our Commitment

We prioritise:

  • Authenticity and Passion: Genuine care and unwavering commitment to handmade quality.
  • Outstanding Customer Care: Your happiness is our priority.
  • Ethical and Sustainable Practices: Committed to positive impact through eco-conscious choices.

🌈 How We Became More Than Just a Scent Company

At BERTISA, we craft experiences, not just products. Mella’s dedication to quality and her love for customers are woven into every creation, enhancing your environment and well-being.

🚀 Get Started

We:

  • Listen: Understanding your preferences for personalised recommendations.
  • Care: Every order receives meticulous attention to detail.
  • Deliver: Ensuring your products arrive safely and beautifully packaged.

🌟 Experience the Magic of BERTISA

BERTISA is a story of passion and the belief that skincare and home fragrance should be personal, natural, and uplifting. Join us in experiencing handcrafted excellence and creating a unique self-care routine.

💎 Why Choose Us?

  • Handcrafted Excellence: Meticulously handmade with the finest, natural ingredients.
  • Natural and Ethical: Skin-loving, sustainable ingredients that are kind to you and the planet.
  • Personal Touch: Mella’s passion is infused in every product.
  • Customer-Centric Approach: Your satisfaction is at the heart of everything we do.